Product Design
SaaS Analytics Dashboard
Background
A B2B SaaS team needed their data in front of customers — with role-based access, customizable views, and exportable reports. We designed and built a full analytics dashboard that became a core part of their product offering.
40%
Drop in support tickets
6 wks
Design to production
3
Role-based view types
2×
Upsell conversion increase
The Challenge
Their customers were asking for usage reports.
The Outcome
The analytics dashboard launched as a premium feature tier, directly contributing to upsell revenue.
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