Full-Stack Build
Founder Portal Rebuild
Background
The client's founder onboarding portal had grown into an unmaintainable codebase over three years. We re-architected the data model, rebuilt the UI, and added a self-serve document signing flow that cut support tickets by 40%.
40%
Fewer support tickets
7 wks
Full rebuild timeline
100%
Features migrated
0
Ongoing support required
The Challenge
The legacy portal was built in pieces by multiple contractors with no consistent data model.
The Outcome
Support ticket volume dropped 40% in the first month.
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